1. Acceptance of These Terms

These Terms of Use (the “Terms” or “Agreement”) constitute a legally binding agreement between you (“you” or “User”) and Impact Movers, including its parents, subsidiaries, affiliates, and independently owned and operated franchisees (collectively, “Impact Movers,” “we,” “us,” or “our”).

These Terms govern your access to and use of our websites, mobile applications, and other online platforms that link to this Agreement (collectively, the “Site”), as well as any services provided through them. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must immediately stop using the Site.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site, or be at least 13 years old and have the express permission of a parent or legal guardian.

2. License and Site Access

Impact Movers grants you a limited, personal, revocable, non-exclusive, and non-transferable license to access and use the Site strictly for personal, non-commercial purposes.

Prohibited Conduct: As a condition of your use of the Site, you agree that you will not:

Violate any local, state, national, or international law, rule, or regulation.

Modify, reproduce, distribute, reverse engineer, decompile, or create derivative works from any portion of the Site.

Use any robot, spider, scraper, or other automated means to access, mine, or index the Site without our express written permission.

Transmit any viruses, malware, trojan horses, or other harmful code designed to disrupt or damage the Site or its servers.

Impersonate any person or entity, or falsely state your affiliation with Impact Movers or any other entity.

"Frame" or "mirror" the Site, or remove/modify any copyright, trademark, or intellectual property notices.

Charge others for access to the Site or use the Site for unauthorized advertising or solicitations.

3. Intellectual Property and Trademarks

All content, features, and functionality on the Site—including text, graphics, logos, icons, images, audio clips, video, data compilations, and software—are the exclusive property of Impact Movers or its licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.

The Impact Movers name, logos, and all related product and service names, design marks, and slogans are trademarks of Impact Movers. You may not use these marks without our prior written permission.

4. User-Generated Content and Feedback

User Content: You may have the opportunity to post reviews, comments, photos, or other content ("User-Generated Content" or "UGC"). You are solely responsible for the UGC you post. By posting UGC, you grant Impact Movers a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, and display such content in any media.

Monitoring & Removal: We do not guarantee the accuracy or quality of UGC. We reserve the right (but not the obligation) to monitor, edit, block, or remove any UGC at our sole discretion, especially if it is illegal, offensive, defamatory, or infringes on the rights of others.

Feedback: Any suggestions, ideas, or feedback you provide regarding the Site or our services will automatically become the exclusive property of Impact Movers, and we may use it for any purpose without restriction or compensation to you.

5. Copyright Infringement (DMCA Policy)

We respect the intellectual property rights of others. If you believe your copyrighted work has been copied or posted on our Site in a way that constitutes infringement, please provide a written notice to our Copyright Agent containing:

A physical or electronic signature of the copyright owner or authorized representative.

Identification of the copyrighted work claimed to have been infringed.

Identification of the material that is claimed to be infringing and its location on the Site.

Your contact information (name, address, telephone number, email).

A statement of good-faith belief that the use is not authorized by the copyright owner.

A statement, under penalty of perjury, that the information is accurate.

Send DMCA notices to: [email protected]

6. SMS and Text Messaging Program

By opting into our text messaging program, you consent to receive recurring marketing, promotional, and transactional text messages from Impact Movers via an automatic telephone dialing system to the mobile number you provided.

Consent to receive texts is not a condition of purchasing any goods or services.

Message and data rates may apply. * To opt-out at any time, reply STOP to any message. To receive assistance, reply HELP.

Mobile carriers (e.g., AT&T, Verizon, T-Mobile) are not liable for delayed or undelivered messages.

7. Third-Party Links

Our Site may contain links to third-party websites, apps, or services (including those of independent franchisees or payment processors) that are not owned or controlled by Impact Movers. We assume no responsibility for the content, privacy policies, or practices of any third-party sites. Your interaction with these third parties is strictly at your own risk.

8. Disclaimer of Warranties

YOUR USE OF THE SITE AND ANY SERVICES PROCURED THROUGH IT IS AT YOUR OWN RISK. THE SITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMPACT MOVERS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IMPACT MOVERS, ITS AFFILIATES, FRANCHISEES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS EXCEED ONE HUNDRED U.S. DOLLARS ($100.00). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.

10. Indemnification

You agree to defend, indemnify, and hold harmless Impact Movers, its parents, subsidiaries, franchisees, partners, and their respective employees and officers, from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

11. Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or our services shall be resolved through binding individual arbitration, rather than in court, except that you may assert claims in small claims court if they qualify.

Class Action Waiver: YOU AND IMPACT MOVERS AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Jury Waiver: If for any reason a claim proceeds in court rather than in arbitration, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.

12. Miscellaneous

Governing Law and Venue: These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Maryland.

Severability: If any provision of these Terms is deemed invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver: No waiver of any term or condition by Impact Movers shall be deemed a further or continuing waiver of such term or condition.

Changes to Terms: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site indicates your acceptance of the updated Terms.

13. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Impact Movers LLC

5009 Worthington Way
Ellicott City, MD 21043

Email: [email protected]
Phone: (410) 892-4919